Why On-Device AI Gets Slower as Your Phone Heats Up

Mobile AI

Why On-Device AI Gets Slower as Your Phone Heats Up

A research-grounded Specser explainer focused on on-device AI, the engineering mechanism behind it, and what the evidence does—and does not—prove.

Table of Contents

Peak, burst and sustained performanceWhy local language models are demandingWhat sustained testing has revealedWhat determines the slowdown?Why faster silicon can still lose over timeHow phone AI should be benchmarkedWhat this means when buying a phonePrimary sourceHow to Read the EvidenceFAQ

The Idea in 30 Seconds

1Peak AI speed describes a short burst; sustained speed describes longer real use.
2Local models keep the SoC and memory system active, generating heat.
3A phone reduces clocks and power when its thermal limits are approached.
4Cooling design, room temperature and software all affect the result.
Why On-Device AI Gets Slower as Your Phone Heats Up
Featured illustration for Why On-Device AI Gets Slower as Your Phone Heats Up.

A phone may launch an AI task at impressive speed. Then tokens arrive more slowly. The device warms, power consumption shifts, and a benchmark result measured in the first few seconds stops describing the next five minutes.

This is thermal throttling: deliberate performance reduction that keeps components within temperature, electrical and comfort limits. It is not unique to AI, but sustained local models create a demanding mixture of continuous computation and memory traffic.

Peak, burst and sustained performance

Peak performance is a hardware ceiling under selected conditions. Burst performance is the high speed a device can provide briefly while thermal headroom remains. Sustained performance is what remains once heat generation and heat dissipation approach balance.

Phone design is dominated by the last concept. A handset is thin, battery-powered and passively cooled. It can spread heat through graphite, metal frames and vapor chambers, but it cannot expel heat like a laptop with fans.

AI work draws power
Chip and memory heat
Temperature limits approach
Clocks or power fall

Why local language models are demanding

Every generated token requires layers of model weights to be accessed and mathematical operations to run. The processor consumes energy, and most of that energy eventually becomes heat. Memory transfers also cost energy; decoding can be bandwidth-bound even when the arithmetic engine has capacity to spare.

A longer run adds heat faster than the phone can always move it to the exterior and surrounding air. Warm rooms, thick cases, charging and high screen brightness can shrink the remaining thermal budget. Battery temperature adds another safety constraint.

What sustained testing has revealed

A 2026 preprint benchmarked a 4-bit Qwen 2.5 1.5B model under sustained load on four platforms, including a Galaxy S24 Ultra and iPhone 16 Pro. It used a fixed 258-token prompt over 20 warm-condition iterations and measured throughput, latency, power and temperature.

In that specific setup, the iPhone’s throughput fell sharply early in the run. On the Galaxy, an operating-system-enforced GPU frequency floor eventually stopped the tested inference path. The dedicated Hailo-10H system delivered far lower absolute throughput than a laptop RTX 4050 but held it with very little variation and under 2 watts.

Do not turn this into a universal phone ranking. The authors explicitly describe platform-level results for one model, prompt and software combination. They do not prove that every iPhone, Galaxy or NPU behaves the same across every local AI app.

What determines the slowdown?

  • Power draw: more electrical power usually means more heat to remove.
  • Cooling path: vapor chambers and spreaders distribute heat but cannot make it disappear.
  • Surface-temperature policy: software may protect the user’s hand before the chip reaches its absolute maximum.
  • Battery state: charging and a warm battery reduce available thermal headroom.
  • Workload placement: CPU, GPU and NPU paths have different efficiency and cooling consequences.
  • Ambient conditions: a cool lab bench and a sunny car are very different test environments.

Why faster silicon can still lose over time

Imagine two devices. Phone A generates 20 tokens per second for one minute and then settles at 10. Phone B begins at 15 and sustains 14. The first wins a short benchmark; the second finishes a long response sooner.

Efficiency matters because every useful token produced per joule reduces heat. An accelerator with lower theoretical performance may deliver a steadier experience if the complete stack uses less power for the target model.

How phone AI should be benchmarked

A useful test should report a curve, not one number. At minimum, it should show cold-start performance, warm sustained performance, power, device temperature, test duration, model, quantization, runtime and ambient conditions.

It should also separate prompt processing from token generation. A phone can ingest a prompt quickly but decode slowly, or the reverse. Averaging them hides the behavior users experience.

What this means when buying a phone

TOPS and peak token rates can indicate capability, but they do not tell you whether a device can sustain translation, summarization or a long assistant session. Cooling design, memory bandwidth and software optimization belong beside the NPU name in any serious specification.

The best AI phone is not necessarily the one that begins fastest. It is the one whose hardware and software deliver the needed model, speed and battery life after the phone is already warm.

Primary source

How to Read the Evidence Without Overclaiming

Laboratory results answer a deliberately narrow question: whether a measurable effect exists under stated hardware, software and environmental conditions. They do not automatically describe every phone or every everyday situation. Device design, operating-system behavior, model configuration and the surrounding environment can all alter the result.

The most useful interpretation therefore separates mechanism from magnitude. The mechanism explains why the effect is physically plausible. The measured magnitude tells us what happened in a particular experiment. Consumer conclusions should remain proportional to both.

Important limitation: A proof of concept is not evidence that the capability is universal, invisible, perfectly accurate or already used by commercial apps. Results should be evaluated with the paper’s setup and caveats intact.

What Engineers and Reviewers Should Measure

Good product testing should record more than one headline number. It should document the exact phone and software version, the duration and starting conditions, the input or scene, uncertainty across repeated trials and the practical impact on a user.

That approach matters because a technically real effect can still be too weak, slow or inconsistent to dominate a buying decision. Conversely, a small laboratory clue may become more important as sensors, algorithms and deployment scale improve.

Specser’s evidence rule

Prefer repeatable measurements and primary research over dramatic extrapolation. Explain what was demonstrated, what remains uncertain and which engineering trade-off created the result.

What Happens Next?

The likely path is gradual co-design. Hardware will be adjusted to expose cleaner signals or suppress unwanted ones, while software will become better at calibration, scheduling, restoration and confidence estimation. Standards and operating systems may also add controls when a sensing method creates a meaningful privacy or accessibility implication.

That is why this topic is more durable than one product rumor. It reveals a general lesson about smartphones: performance and sensing emerge from the whole system, not from one component named on a specifications page.

The Six Parts of the System

Power

Power

AI computation converts electrical energy into heat.

SoC

SoC

CPU, GPU and NPU share a small thermal envelope.

Memory

Memory

Model weights create sustained data movement.

Cooling

Cooling

Graphite and vapor chambers spread heat.

Control

Control

Firmware reduces voltage, clocks or workload.

Experience

Experience

Tokens per second settle below the cold-start peak.

Peak versus sustained mobile-AI performance

Method or stage Technical characteristic Practical meaning
First 30 seconds Cold device, maximum headroom Peak performance
Several minutes Heat accumulates Clocks begin changing
Thermal steady state Heat in roughly matches heat out Sustained performance
Hot room or charging Less cooling headroom Earlier throttling
Active external cooling More heat removal Higher sustained speed

Related Specser Reading

These internal guides explain the surrounding phone hardware and software concepts:

Authoritative External Sources

Primary research and official technical documentation used for this explainer:

  1. Sustained on-device AI performance study
  2. Android Thermal API documentation
  3. Apple guidance on device temperature
  4. MLPerf Mobile benchmark project
  5. ONNX Runtime mobile documentation

External links point to research papers, standards bodies, platform documentation or recognized security references. Individual experimental results apply to their stated test conditions.

Scientific process diagram for on-device AI

How to Evaluate Research Claims About on-device AI

Strong technology reporting begins by separating a mechanism, a measurement and a product conclusion. A mechanism explains how an effect could occur under the laws of physics and computer engineering. A measurement shows that researchers observed it with a particular device, configuration and procedure. A product conclusion asks whether the measured effect is large, reliable and useful enough to matter outside the experiment. Those three layers are related, but they are not interchangeable.

When reading a paper about on-device AI, start with the tested hardware. Record the phone or tablet model, processor generation, operating-system version, sensor configuration and any external equipment. Then identify the controlled variables: distance, lighting, temperature, acoustic environment, model size, sampling rate or camera scene. A result measured on one carefully configured platform may reveal an important principle without predicting the behavior of every commercial phone.

Next, inspect the baseline and comparison. A percentage improvement can look dramatic when the baseline is weak. An accuracy figure can look impressive when the classes are unusually easy to separate. A reconstructed image can look alarming while remaining too slow or coarse for practical surveillance. A peak speed can look excellent before heat changes the result. Context converts a number into useful evidence.

Finally, look for uncertainty. Repeated trials, multiple devices, confidence intervals, ablation studies and tests outside the training set make a conclusion stronger. The absence of those checks does not make exploratory research worthless, but it changes how confidently the result should be generalized. Specser uses this evidence ladder to keep AI thermal throttling coverage interesting without turning a laboratory demonstration into a product promise.

Technical comparison for on-device AI

From Laboratory Demonstration to Real-World Phone Feature

A research prototype is designed to answer whether something is possible. A shipping feature must also be fast, energy-efficient, reliable, affordable, private and understandable. Those additional requirements are often harder than the first demonstration. Engineers must support different users, cases, orientations, environments and software versions while staying inside a phone’s tight power and thermal limits.

Calibration is one of the hidden costs. Sensors and processors vary between device generations, and even nominally identical components have manufacturing tolerances. Algorithms may need device-specific profiles or a short calibration procedure. If performance drifts with temperature, battery level or component aging, the system must detect that drift rather than silently returning a confident but wrong result.

Latency also changes the experience. A technique that needs several seconds, many repeated measurements or an offline workstation can still be scientifically valuable, but it is not yet an invisible real-time phone capability. A consumer feature normally needs predictable response time and a clear fallback when confidence is low. Good interface design should communicate uncertainty instead of hiding it behind a binary result.

Power consumption creates another constraint. Continuous sensing or inference can keep microphones, cameras, displays, memory and accelerators active. A feature that works for ten minutes in a paper may need a radically different duty cycle for all-day use. The best implementation may sample intermittently, use a low-power processor for detection and wake more powerful hardware only when necessary.

Privacy and security must be designed at the same time as accuracy. Local processing can reduce the need to transmit raw data, but on-device computation does not automatically make a system private. Applications still need appropriate permissions, data retention rules, clear indicators and protection against other software attempting to exploit the same signal for an unintended purpose.

Limitations and engineering trade-offs for on-device AI

A Practical Testing Framework for on-device AI

A useful test begins with a written protocol. Define the question before collecting results, choose representative conditions and keep every factor constant except the variable being studied. Record the starting state, including battery percentage, device temperature, brightness, network connection, performance mode and background applications. Without that record, two apparently identical runs may not be comparable.

Run a cold test and a sustained test. The cold result shows the best short-burst behavior; the sustained result reveals what happens after the device reaches a stable operating state. Repeat each trial rather than relying on the best run. Report the median and the spread, because consistency can matter more to users than one unusually fast or accurate measurement.

Use more than one device whenever the claim concerns phones in general. Cross-device testing reveals whether the finding depends on one sensor layout, one processor or one manufacturer’s processing pipeline. If only one platform is available, the conclusion should name that platform explicitly and avoid universal language.

Include negative controls. A sensing experiment should test scenes or motions that ought not to trigger the system. A performance experiment should compare idle power and a familiar workload. An image-restoration experiment should include difficult lights and textures. Negative controls expose false positives and make it harder for an algorithm to succeed by learning an accidental shortcut.

Publish configuration details with the result: software build, model and quantization, sampling frequency, input length, ambient conditions and any preprocessing. Reproducibility does not require every reader to own laboratory equipment; it requires enough information for another qualified tester to understand and repeat the procedure.

What This Means for Phone Buyers

The first buying lesson is to treat a component name as the beginning of a question, not the answer. A phone can advertise a new sensor, accelerator, display design or AI feature while delivering a different real-world experience from another product using a similar label. Integration and software support determine how much of the theoretical capability reaches the user.

Look for reviews that test the exact behavior you care about. Short benchmark bars rarely describe long sessions, difficult lighting, noisy rooms or privacy controls. A credible review explains the procedure and shows failures as well as successes. It should also distinguish the shipping software from a manufacturer’s future roadmap.

Do not assume that a higher specification always wins. More peak arithmetic, more camera pixels or a more transparent display region can introduce trade-offs elsewhere. The best design balances performance, energy, heat, image quality, durability and cost. That balance can differ for gaming, photography, accessibility and local AI.

Software updates can materially change results. Runtimes gain better operator support, camera restoration models improve, schedulers move work between processors and security policies restrict sensor access. Buyers should therefore treat launch-day measurements as a snapshot while still demanding that essential features work at purchase rather than depending on vague promises.

For AI thermal throttling, the most honest conclusion is conditional. The underlying engineering is real, but practical value depends on implementation. Choose a phone for demonstrated behavior, update support and the total experience rather than one isolated headline number.

Common Myths and Better Explanations

Myth: A dedicated component must always be the fastest or best

Specialized hardware is efficient when the workload matches its design and the software can use it without excessive conversion, transfer or scheduling overhead. General-purpose hardware may still win for irregular, small or memory-limited work. The correct question is which complete pipeline performs the task under realistic conditions.

Myth: A research demonstration proves every phone can already do it

Research often uses a selected device, controlled environment, custom software or external measurement equipment. It establishes feasibility under those conditions. General availability requires replication, robust calibration, supported APIs and a product reason to deploy the technique.

Myth: If an effect is small, it cannot matter

Weak signals can become useful after averaging, controlled stimulation or machine-learning classification. Conversely, a statistically detectable signal may remain impractical because collection is slow or fragile. Signal strength, information content and operational usefulness must be evaluated separately.

Myth: Software can recover any information lost by hardware

Algorithms can exploit patterns learned from representative data and correct predictable degradation. They cannot guarantee recovery of detail that was never measured. A restoration that looks plausible may be visually pleasing without being a faithful reconstruction of the original signal.

Myth: On-device processing automatically solves privacy

Local computation reduces some network exposure, but permissions, logging, backups, analytics and other applications still matter. Privacy is a property of the entire data lifecycle, not merely the location where one model runs.

Technical Deep Dive: 18 Concepts Behind on-device AI

The following concepts form a practical vocabulary for understanding AI thermal throttling. Each one describes a different link in the chain from a physical signal or computation to the result a user sees.

1. Peak Performance

Peak Performance is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in peak performance can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate peak performance where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, peak performance interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

2. Sustained Performance

Sustained Performance is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in sustained performance can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate sustained performance where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, sustained performance interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

3. Thermal Throttling

Thermal Throttling is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in thermal throttling can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate thermal throttling where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, thermal throttling interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

4. Power Envelope

Power Envelope is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in power envelope can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate power envelope where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, power envelope interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

5. Soc Temperature

Soc Temperature is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in SoC temperature can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate SoC temperature where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, SoC temperature interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

6. Battery Temperature

Battery Temperature is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in battery temperature can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate battery temperature where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, battery temperature interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

7. Vapor Chamber

Vapor Chamber is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in vapor chamber can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate vapor chamber where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, vapor chamber interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

8. Heat Spreader

Heat Spreader is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in heat spreader can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate heat spreader where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, heat spreader interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

9. Clock Frequency

Clock Frequency is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in clock frequency can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate clock frequency where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, clock frequency interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

10. Voltage Scaling

Voltage Scaling is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in voltage scaling can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate voltage scaling where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, voltage scaling interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

11. Token Generation

Token Generation is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in token generation can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate token generation where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, token generation interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

12. Memory Traffic

Memory Traffic is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in memory traffic can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate memory traffic where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, memory traffic interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

13. Ambient Temperature

Ambient Temperature is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in ambient temperature can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate ambient temperature where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, ambient temperature interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

14. Surface Temperature

Surface Temperature is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in surface temperature can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate surface temperature where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, surface temperature interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

15. Passive Cooling

Passive Cooling is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in passive cooling can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate passive cooling where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, passive cooling interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

16. Energy Per Token

Energy Per Token is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in energy per token can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate energy per token where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, energy per token interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

17. Thermal Equilibrium

Thermal Equilibrium is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in thermal equilibrium can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate thermal equilibrium where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, thermal equilibrium interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

18. Benchmark Duration

Benchmark Duration is one of the variables engineers must characterize when evaluating on-device AI. It should be measured or documented rather than assumed, because a change in benchmark duration can alter speed, accuracy, energy use or the reliability of the conclusion.

In a controlled experiment, researchers isolate benchmark duration where possible and compare the outcome with an appropriate baseline. In a commercial phone, however, benchmark duration interacts with hardware tolerances, operating-system policies and other workloads. That interaction explains why two devices can implement the same general idea yet produce noticeably different behavior.

Editorial Checklist for Future on-device AI Claims

For every new announcement, identify the exact hardware, the shipping software, the tested input and the duration. Ask whether the result is a peak, average or sustained measurement. Check whether an accessory, permission or controlled environment was required. Compare the claim with a baseline that a buyer understands, and report both successful and failed cases.

When a number is quoted, preserve its unit and experimental context. When an algorithm is involved, ask what data trained it and whether testing used unseen devices or environments. When privacy is discussed, trace collection, processing, storage and transmission separately. These questions prevent a technically correct statement from becoming a misleading consumer conclusion.

The final article should name uncertainty directly. That does not weaken the story. It tells readers which part is established, which part is an inference and which part remains a forecast. Clear boundaries make emerging technology more credible and help readers recognize genuine progress when stronger evidence arrives.

FAQ: Why On-Device AI Gets Slower as Your Phone Heats Up

What is AI thermal throttling?

It is the reduction of processor speed or power used to keep a device within safe temperature limits during AI work.

Why does on-device AI heat a phone?

Inference activates compute units and moves large amounts of data through memory, consuming electrical power that becomes heat.

Does an NPU prevent overheating?

An efficient NPU can reduce energy for supported tasks, but sustained workloads can still heat the full system.

What is sustained AI performance?

It is the performance a device can maintain after temperatures stabilize, rather than its brief cold-start maximum.

Do vapor chambers stop throttling?

They spread heat and delay hotspots, but a passively cooled phone still has a finite thermal envelope.

How should phone AI be benchmarked?

Tests should report temperature, duration, power mode, model, runtime, prompt and performance over time.

Final Thoughts

The strongest conclusion is not a slogan about one chip, sensor or feature. It is that smartphone behavior comes from interactions among physics, hardware, software and real operating conditions. Understanding those interactions produces better buying advice and more honest technology coverage.

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